Last updated 22 September 2026
Our commitment
We support people with disability every day, and our website should work for them too. We are working toward the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard used by the Australian Government, so the site works with screen readers, keyboards, magnification and other assistive technology.
Other ways to reach us
You never have to use this website to contact us.
- Phone, 24 hours a day, 7 days a week: 07 2102 4100
- Email: info@nursecareconnect.com.au
- National Relay Service: if you are deaf, or have a hearing or speech impairment, choose your preferred relay call channel on the NRS website and ask for 07 2102 4100.
- Interpreter: call TIS National on 131 450 and ask them to call us on 07 2102 4100. This is free.
- Someone to speak for you: a family member, carer, advocate or support coordinator can contact us on your behalf.
Other formats
If you would like information from this website, a service agreement or any of our documents in another format, such as Easy Read, large print or a version read aloud to you, please ask. We will work with you to provide it.
Using this website
Select Accessibility at the top of any page to change how the site looks. Your choices are saved on your device for your next visit.
- Text size: make everything on the page up to 50% larger.
- High contrast: make text and colours stand out more.
- Readable font: switch to a plainer font that some people with dyslexia or low vision find easier.
- Extra text spacing: add space between letters, words and lines.
- Underline links: make links easy to spot without relying on colour.
- Pause animations: stop movement on the page.
You can also use the tools already on your device:
- Use your browser’s zoom (Ctrl and + on Windows, Cmd and + on Mac) to make text and images larger.
- Your device has built-in tools that can help, such as screen readers, magnifiers and high-contrast modes. My Computer My Way explains how to turn them on.
What we are still improving
We have not yet had this website independently tested for accessibility. We know some pages do not yet display well on small screens or at high zoom levels, and we are fixing that. If something stops you from using the site, please tell us and we will help you another way while we fix it.
Tell us about a barrier
If you find part of the website hard to use, please let us know by phone, email or through our feedback form. Tell us the page and what went wrong if you can. We will reply within two business days.
Preferred Insurance Staffing Pty Ltd T/as NurseCare Connect · ABN 17 670 824 049