Skilled Hands.
Caring Hearts.

NurseCare Connect is a Registered NDIS Provider delivering nurse-led support across Queensland, from everyday help at home to complex clinical care.

Supporting you with High Intensity & Complex Care →

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Care for every need.

At our core is clinical and complex care at home. Around it, we offer disability, mental health and aged care support, along with the everyday help that keeps life running — for NDIS participants, Home Care Package recipients and private clients.

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Our team

People you can
actually trust.

The vast majority of our team come from a clinical background — nursing, hospital wards, aged care and community health. That experience shows up in the ordinary moments: noticing a change in someone before it becomes a problem, being comfortable around equipment and medications, and knowing when something needs escalating.

Just as much of it is how they are with people. We hire for warmth and patience as much as skill — workers who are genuinely kind, easy to have in your home, and who notice when someone is having a rough day.

Caring and compassionate, with a clinical grounding behind them, our team are comfortable and confident with whatever a shift brings — and that is what lets us deliver the highest quality of care.

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Clinical experience behind you

Most of our workers come from nursing or clinical care, so the person in your home has seen a lot before.

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Matched to you personally

We take time to find the right fit — same sense of humour, same pace, same vibe. Chemistry matters as much as competence.

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Trained for complex needs

Our workers are competency-assessed for every procedure they deliver — from PEG feeding to tracheostomy care and beyond.

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Consistent, familiar faces

We work hard to keep the same workers with the same participants. Familiarity builds trust, and trust builds better outcomes.

Our approach

We show up
for you.

Great support is not just about ticking boxes. It is about genuinely caring what kind of day someone has. We get out, we do things, we have fun — and we work hard to make sure every participant is supported to live the life they want to live, on their own terms.

Cafes & diningBeach & parksSport & fitnessMarkets & eventsSwimmingShopping tripsSocial groupsBoating & fishing

The NurseCare Connect team out in the community

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You are the priority — always

Every decision starts with you. Your preferences, your routines, your goals. We do not fit participants into a service — we build the service around each person.

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Your goals drive everything

Whether it is building independence, getting back into the community, or simply having more good days — we plan around what matters to you and track real progress.

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Matched by personality, not just availability

We take time to find the right fit. Same sense of humour, same pace, same vibe — because chemistry between a participant and their support worker matters just as much as competence.

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Families stay in the loop

Every session is documented and tracked. Families and support coordinators get real updates not just reassurances. Transparent communication, every step of the way.

From our shop

Quality care essentials, delivered free around Mackay.

We focus on the essentials people rely on every day — PPE, continence aids and cleaning supplies — in quality brands at fair prices, so you're never caught short. Gloves, gowns and pads come in the full range of sizes, by the pack or by the carton.

Order online and we'll deliver free around Mackay, or post it Australia-wide for a flat $12.95. All prices include GST and checkout is secure. Many items are claimable under your NDIS plan — turn on NDIS Order in the shop and items covered under your plan are GST-free, invoiced to your plan manager instead of charged on the spot.

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